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IT Support Technician job description: ready-to-use template
An IT support technician helps users and resolves their hardware and software issues.
Key responsibilities
- Handle user tickets and calls
- Install and configure devices and software
- Diagnose and fix incidents
- Write documentation and procedures
- Escalate complex problems
Requirements
- IT diploma or equivalent experience
- Windows, Office 365, Active Directory
- Service mindset
- Good communication
Most requested skills right now
SQLLinuxServiceNowVue.jsLLM / GenAIiOS
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