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ServiceNow Consultant job description: ready-to-use template

A ServiceNow consultant deploys and adapts the platform for IT and business service management.

Key responsibilities

  • Configure ITSM modules (incidents, requests, changes)
  • Build scripts and workflows
  • Integrate ServiceNow with other tools
  • Support ITIL processes
  • Maintain and evolve the platform

Requirements

  • 2 years of ServiceNow
  • ITIL
  • Platform JavaScript
  • CSA certification is a plus

Most requested skills right now

ServiceNow

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